• Handling functional queries on Amadeus relating to reservation, ticketing, PNR’s etc.
• Handling the Technical Troubleshooting of calls related to Hardware and software problem of agencies.
• Preparation of reports, offline Troubleshooting & Liaison with the customers
  
  Requirement :
  
• Graduate/Post Graduate in travel.
• Working knowledge of any GDS (Amadeus, Sabre, Galileo, Worldspan etc.)
• Excellent communication skills and present ability.
• 0-1 year of experience. Fresher can also apply.

• Maintaining relationships with existing customers as well as development of new client base.
• Ensuring effective achievement of targets and preparation of reports.
• Preparing and giving presentations to present & prospective customers.
• Monitoring industry trends as well as competition.

• Graduate / Post Graduate with 1-2 years of experience in Business Development, preferably in the travel and tourism industry.
• Basic knowledge of the travel industry with excellent communication abilities (written and verbal) with a flair for selling.
• Excellent interpersonal and presentation skills with the strong grasping & convincing abilities.
• The job involves visiting clients.
  

• Gathering business and functional requirements.
• Designing work flow.
• Responsible for Analysis of applications both pre and post production
• Implement applications for global offices during pre-production phase;
• Provide support on-boarding of new applications and guidance on technical and functional issues;
• Special projects as assigned;
• Maintain appropriate levels of technical and procedural documentation;
• Work in partnership with other department as required ensuring correct exchange of knowledge and successful transition of developments into production
• Work with project teams to investigate complex issues.
• Any other tasks and duties as may be required by time to time.

• B. Tech/B.E./BCA/MCA/MSC-IT with minimum 2.5 years of relevant experience in Business Analysis or Implementation with high analytical content.
• Proficient in ASP, SQL & Dot Net, VB (desired), C#
• Good communication skills and attention to detail
• Academic: B. Tech/BE –Computer Eng, MCA, MSC-IT
• Experience: 2.5 to 3.5 years
• Primary Skills: ASP, SQL & Dot Net, VB, C#

Location: Delhi

Roles & Responsibilities :

Responsible for providing Technical Support to All users (Internal/External). Resolving complains of Technical problems from all Amadeus users.

• Once the complain is logged in timely action has be undertaken and if not resolved then a visit call has to be conducted
• Coordination with third party (ISP/Vendor)
• Maintain set objective levels of solving calls Installations
1. S/W Installations, Amadeus Selling Platform, Proprinters Products Local scripts
2. H/W Installations, made-up provided Computer Systems. Ticket printers, Hardcopy Printers.
3. Coordinate for circuit delivery, follow up with Provider, Router Installations, Modem/Converter Installation, maintenance.
4. ISP, Ordering Broadband circuit to ISP, Coordinating with ISP for Installation, maintaining SP records or local payments, LAN, Installation of Network switch, Local networking, maintenance
• Procurement of Hardware material from local/HO as per the requirement generated based on approvals. Maintaining payments related to Technical department, ISP payment, Hardware purchase spare ,repairing.
• Logging daily calls in AAMS (Amadeus Internal Software)
• Creating Hardware Installation/ De-Installation/ Conversion Challans at the time of Installations and have to send to HO for AAMS updation.
• Provide all miscellaneous reports required from HO for the respective branch.
• Maintaining Hardware inventory, ensuring the physical Hardware stock is tallying.
• Taking details of Scrap Hardware and Disposing Scrap Hardwares.
• Maintaining Amadeus office automations, network ,systems etc.

Requirement:

• CCNA & MCSE Certified.
• Graduate / Postgraduate.
• Should have good comprehension skills and aptitude to deliver innovative solutions.
• Ability to multi-task with excellent presentation skills.
• Presentable with good verbal and written skills in English.
• Should be fully conversant MS office.
• Experience of 3-5 Years required.
  

• Conduct overall Trainings and make presentations / maintain documentation and records for trainings conducted.
• Handling Demonstrations and trainings independently.
• Delivery of basic, BSP, Product, revenue based , internal and other training programs relevant to the market
• MIS/Reports/AAMS Loading
• Keeping self-updated
• Any other tasks and duties as may be required by time to time.

• Graduate / Post Graduate with Basic Computer Knowledge.
• Excellent Communication and inter personal skills.
• IAATA/UFTAA, Knowledge is mandatory.
• Experience in Travel / Hospitality is an added advantage.

• Foster existing relationships with the Travel agencies and Consolidators.
• Handling the internal BD team in his/her area.
• Identify & Develop Business Opportunities for product solutions for B2B clients.
• Providing Online interface and managing its implementation for existing offline travel agencies.
• Ensure optimum usage of the Amadeus Hardware provided to Travel Agents i.e. de-install hardware from non-performing /low potential Travel Agent.
• Introducing new products and functionalities on the applications of existing clients / OLTA’s.
• Maintaining relationships with existing customers as well as development of new client base.
• Ensuring effective achievement of targets and preparation of reports.
• Preparing and giving sales presentations to prospective customers.
• Monitoring industry trends as well as competition

• Graduate / Post Graduate with 2 - 4 years of experience in direct sales, preferably in the travel and tourism industry.
• Knowledge of Travel Industry.
• Excellent interpersonal and presentation skills with strong grasping & convincing abilities.
• Team management skills.

• Maintaining relationships with existing customers as well as development of new client base.
• Ensuring effective achievement of targets and preparation of reports.
• Preparing and giving presentations to present & prospective customers.
• Monitoring industry trends as well as competition.

• Graduate / Post Graduate with 1-4 years of experience in Business Development, preferably in the travel and tourism industry.
• Basic knowledge of the travel industry with excellent communication abilities (written and verbal) with a flair for selling.
• Excellent interpersonal and presentation skills with the strong grasping & convincing abilities.
• The job involves extensive travel within the location.

• The profile is 70% Business Development and 30% Operations and Administration.
• Motivate, monitor and supervise the team to improve the performance of the region.
• Establish and maintain local client relationships that can be used to maximize local and national revenue.
• Ensure proper communication with other line managers of various departments to ensure seamless integration of work.
• Allocate and achieve monthly target assigned to the Region.
• Maintain high level of integrity, business ethics and sound judgment while performing the management activities.
• Analyze & prepare reports as required by Regional Manager or the management.
• Carry out competitor analyses.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• To maintain the minimum attrition level in the branch
• To ensure service levels and customer satisfaction are met.
• Ensure that Business commitment is being met month on month and reviewed.

• 8+ yrs experience in the field of Business Development and Operations.
• Should have team management experience.

• Maintaining relationships with existing customers as well as development of new client base.
• Ensuring effective achievement of targets and preparation of reports.
• Preparing and giving presentations to present & prospective customers.
• Monitoring industry trends as well as competition.

• Graduate / Post Graduate with 1-2 years of experience in Business Development, preferably in the travel and tourism industry.
• Basic knowledge of the travel industry with excellent communication abilities (written and verbal) with a flair for selling.
• Excellent interpersonal and presentation skills with the strong grasping & convincing abilities.
• The job involves visiting clients.