About Us

AMADEUS INDIA: The leading provider of IT solutions to the Indian travel and tourism industry

Amadeus India Private Limited, ISO 9001:2008 certified, wholly owned by Bird Group, one of India’s largest travel conglomerates, has been a pioneer in providing a global platform to the Indian Travel industry by enabling access to state of the art travel automation technology.

Set up in 1994, Amadeus India Private Limited was established with the objective of providing IT and software services, developing software products and automated tools, for the travel trade industry including customized software products for travel agents and travel service providers. Amadeus India is registered under the Companies Act of 1956.

Over the years Amadeus India Private Limited has introduced the Indian travel industry to the latest and most technically advanced automated products available in international market. With systems and software solutions to simplify travel management, Amadeus India provides complete IT enabled services for the travel and tourism industry.

Amadeus India has its head office in New Delhi and a wide network of 40 branch offices providing software connectivity to travel agents in the Indian sub-continent to access over 95% of scheduled airline seats as well as hotel rooms, insurance packages, car hire and other travel services worldwide. Amadeus CRS usage has expanded to 200 cities across India, with over 28,676 terminal installations and 9,052 travel agencies online. Of the total CRS usage in the subcontinent, Amadeus CRS is the clear market leader with more than 50% users.

Wide Range of Technology Solutions

In an increasingly complex market, highly competitive and an ever-changing business environment, Amadeus India has been introducing innovative and flexible business solutions based on the technology of the future. We offer services that are distinctly ahead of their time and thus, unmatched in the technology arena.

Amadeus GDS is chosen time and again over its competition because of a comprehensive offering of customized tools across the board in the travel industry. Its powerful and user-friendly software tools manage sales processes and agency networks while corporate travel management solutions allow business travelers to book arrangements from their desktop. Amadeus’s
e-commerce solutions range from a single connection to the most sophisticated travel
e-commerce platform available in the world today.

Cutting-edge Technology for Business Efficiency

Amadeus GDS enables leading travel providers to run their business efficiently and effectively. From global network airlines to low cost carriers, from multinational travel agencies to independent hotels Amadeus technology is used by a wide array of sectors to create successful commercial environments. Amadeus applications streamline and enhance the value of business processes for travel providers and users both and deliver a decisive competitive advantage to them.

Some key achievements for Amadeus India in the past 12 months include:

Airline Distribution and IT

AirAsia flights became available for booking via Amadeus travel agencies in India, offering Indian travellers an alternative offline way to book AirAsia flights. This was made possible via the Amadeus Ticketless Access solution, integrating AirAsia flight content into the GDS
Amadeus has secured full content agreements with Air France, Austrian airlines, British Airways, TAM and Lufthansa. Amadeus travel agents worldwide can access to the entire range of fares, schedules and inventory. This also helps them to offer best fares for their customers
Some 15 out of the 26 members of the Star Alliance are users of the Amadeus Altea system.

Travel Agency IT

Amadeus announced the launch of Amadeus Ticket Changer, a first for any GDS in India. This solution helps to save time for travel agents when customers require changes to a ticket

Amadeus announced partnerships with MakeMyTrip and Yatra.com, strengthening Amadeus’ leadership position in online travel agency bookings and helping these online travel agents to offer a more comprehensive and enjoyable shopping experience for their customers.

Hotels

Amadeus launched the Amadeus Hotel Store, an industry-first solution that offers travel agencies access to hotel consolidator content and delivers upfront payments for both the hotel and the travel agent.

 Rail 

 Indian Rail content is now easily accessible through Amadeus Selling Platform (ASP), using the Smart Tab technology with BirdRes.com, a state-of-the-art B2B distribution channel from Bird Group. This is the first time that Indian Rail content is accessible through a GDS.

India became the first market to pilot Rail Europe earlier this year increase travel agencies’ revenue by offering Pan-European rail bookings through the Amadeus Selling Platform and offer Amadeus travel agencies in India unparalleled Pan-European rail content.